Migraine Relief Questions? We’ve Got Answers.

1. Register – Set up an account by providing your name, email, and password.
2. Complete medical questionnaire – Answer a few medical questions that will be reviewed by a licensed telehealth provider to determine if Zembrace^® SymTouch^® or Tosymra^®
   are right for you.
3. Pay for your provider review – Finish checking out and provide payment information.
4. Connect with a provider – Connect with a provider at your convenience from the comfort of your own home to find out if a prescription is right for you.
5. Get treatment – If approved, your prescription request will be sent to a mail order pharmacy with delivery to your home.

 

After registering, you will be asked to complete an online medical assessment to provide more information about your medical history, medical conditions, and any medications you are currently taking.

Next, one of our telehealth providers will conduct a video, audio, or digital telehealth consultation. He or she will review the medical information you provide to determine whether a prescription is appropriate for you.

If approved, you may pick up your treatment will be delivered directly to your home.

All states require some interaction between a healthcare provider and patient in order to prescribe a medication, however regulations governing the type of interaction or consultation differ from state to state. Depending on the state where you are getting your medication, you will be required to have an audio or video consultation.

In all cases, the process is simple and easy to follow. Once a prescription is approved, it will be mailed directly to you.

If your state requires an audio consultation, you will be directed to schedule an audio visit by choosing from a list of providers who are licensed in your state.

You will receive a confirmation email with a link to join the audio visit. On the scheduled date and time, click on the link directly in the confirmation email or log in to the Order History page of your account and click “Begin Scheduled Visit.” Once you have logged in, you will be in the waiting room until the provider initiates the visit. In some cases, you may receive a call from 480-707-4556. The telehealth provider will review the medical information you provided, verify important medical information, and address any specific questions you may have. 

If you need to reschedule, you can do so by going to Order History and clicking “Reschedule” to select a different date and time. If you have any questions or issues, please contact us

If your state requires a video consultation, you will be directed to schedule a brief visit with one of our licensed healthcare providers. Our site uses secure, private, high-quality streaming video between you and the telehealth provider. After completing the checkout process, you will be directed to schedule a video visit by choosing from a list of providers who are licensed in your state. 

 

You will receive a confirmation email with a link to join the video visit. On the scheduled date and time, click on the link directly in the confirmation email or log in to the Order History page of your account and click ‘Begin Scheduled Visit’. Once you have logged in, you will be in the waiting room until the provider initiates the visit. The Doctor or Nurse Practitioner will review the medical information you provided, verify important medical information, and address any specific questions you may have. 

If you need to reschedule, you can do so by going to Order History and clicking ‘Reschedule’ to select a different date and time. If you have any questions or issues, please contact us.

If your state requires a digital consultation, you’re able to interact with a licensed healthcare provider without an audio or video interaction. If you are in a state that allows for this type of interaction, you will be asked to answer questions about your medical history online and an independent telehealth provider licensed in your state will review your responses to determine whether or not a prescription is appropriate for you.

 

After completing your prescription request, you will be directed to select a provider from the available list to review your information. Our providers generally review your medical file within 24 hours. If necessary, they will follow up by email or phone to determine if a prescription is right for you.

Your visit with a provider happens in a web browser. For the best experience possible, we recommend using the following browsers.

• MAC OS: Safari is recommended, Chrome and Firefox are also supported
• iOS: Safari is the only browser supported
• WINDOWS: Chrome is recommended, Firefox and Edge are also supported
• ANDROID: Chrome is recommended, Firefox is also supported

If you are trying to start a visit and you receive a notification that your camera and/or microphone are being blocked, here are some instructions for allowing or permitting the needed device settings. 

 

MAC OS

Safari is recommended

• Upper-left top menu > Safari > Preferences > Websites tab
• In the left pane, select Camera, then in the right pane, find this site, set to ‘Ask’ or ‘Allow’
• In the left pane, select Microphone, then in the right pane, find this site, set to ‘Ask’ or ‘Allow’
• Close the Preferences panel to save changes

Chrome

• Upper-left top menu > Chrome > Preferences > Privacy and Security > Site Settings > select this site…
• Camera: ‘Ask’ or ‘Allow’
• Microphone: ‘Ask’ or ‘Allow’

Firefox

• Menu icon in upper right of window > Preferences > Privacy and Security > Permissions…
• Camera: open dialog, find this website, ‘Allow’
• Microphone: open dialog, find this website, ‘Allow’

 

iOS

Safari is the only browser supported on iOS

• Settings App > Safari > scroll down to ‘Settings for Websites’…
• Camera: ‘Ask’ or ‘Allow’
• Microphone: ‘Ask’ or ‘Allow’

 

WINDOWS

Chrome is recommended

• Stacked dots menu in upper right > Settings > Advanced > Content Settings…
• Camera: ‘Ask before accessing’
• Microphone: ‘Ask before accessing’

Firefox

• Gear in the upper right of window > Privacy and Security > Permissions…
• Camera: open dialog, find this website, ‘Allow’
• Microphone: open dialog, find this website, ‘Allow’

 

ANDROID

Chrome is recommended

• Stacked dots menu icon > Settings > Site Settings… 
• Camera: ‘Ask first’
• Microphone: ‘Ask first’

Firefox

• Settings App > Apps and App Permissions > Firefox > Permissions
• Toggle on Camera and Microphone
• Restart Firefox

A telehealth visit with a medical expert on GetFastMigraineRelief.com costs $35.

We accept credit cards, debit cards, prepaid cards, flexible spending account (FSA), and health savings account (HSA) cards.

There is a $35 fee for the telehealth provider review. If your prescription is approved, the cost of your prescription will be determined by your pharmacy.

Yes, we are registered as a SIGIS member for the 90% Rule. We accept FSA and HSA cards as forms of payment.

GetFastMigraineRelief or UpScript will appear on your credit card statement. If you have any questions, please call (800) 204-3511.

No. We are happy to accept HSA and FSA to help cover consultation costs, but at this time we are not accepting insurance.

getfastmigrainerelief.com is available in all 50 states and the District of Columbia.

TO FILE A CONSUMER COMPLAINT:

File a complaint with Utah DOPL: Here

File a complaint with Iowa medical board: Here

File a complaint with Kentucky medical board: Here

File a complaint with Maine medical board: Here

File a complaint with Maryland medical board: Here

File a complaint with Rhode Island medical board: Here

File a complaint with Texas medical board: Here

File a complaint with Vermont medical board: Here

In case of a medical emergency, please contact your local physician or hospital for immediate care. Do not rely on your telehealth provider for emergency medical care.